Contact Us

  • Our office is open Monday–Friday, 8 AM–5 PM, and closed on UCSF holidays.
  • Our main phone line, (415) 476-1814, goes directly to voicemail. Messages are monitored in real time and forwarded to the appropriate analyst.
  • Our fax number is (415) 353-4418. 

 submit an Ask Andy form 

iRIS ➡️ Research Gateway IRB:

Please visit the Research Gateway IRB landing page for guidance, which also includes IRB application templates, system user guides, training information, system access, study migration, and submission processes. For system support, contact the Research Gateway team at [email protected].

Before reaching out to the IRB, please refer to the resources and contact information below for topics that fall under other offices. These areas are outside of the IRB’s scope, and by using the provided links or reaching out to the relevant contacts, you can often find the answers you need directly. 

Resources for Topics Outside the IRB’s Scope:
Topic/IssueUCSF OfficeContactResources
Setting up a data use agreementIndustry Contracts Division (ICD)[email protected]Material & Data Transfer AgreementsDe-identification Guidelines
Completing the funding section of the application/ Obtaining a project ("P") numberOffice of Sponsored Research (OSR), Office of Clinical Trials Activation (OCTA)[email protected]Find My SupportOffice of Clinical Trials Activation
Investigational New Drug (IND) or Investigational Device Exemption (IDE) requirementsEthics and Compliance[email protected]UCSF FDA Regulatory Support 
Publishing photos/videos of participants (permission requirements)Healthcare Compliance and Privacy[email protected]Privacy Guidelines
HIPAA compliance for platforms, software, or devicesUCSF IT, UCSF AIOpen a ticket with IT SecurityUCSF IT Security Risk AssessmentUCSF AI Consults: Tiger Team
Record storage and scanning optionsUCSF Space[email protected]Records & Information Management
Volunteers working on UCSF research studiesUCSF HR/Risk Advisory and Insurance ServicesLocal HR / Campus PolicyStudy Personnel Guidelines
Participating in UCSF research studiesUCSF Clinical TrialsClinical Trials OverviewClinical Trials Finder

Email

ℹ️[email protected]For general inquiries. When possible, contact your analyst directly using the staff directory.
🖥️[email protected]For inquiries and support regarding the Research Gateway IRB system.
⚠️[email protected]For all reporting-related questions.
🏢[email protected]For grant-stage single IRB requests.

Address

UCSF Human Research Protection Program, Box 1288
490 Illinois Street, 500B
San Francisco, CA 94143

(use zip code 94143 for USPS & UPS. 94158 for FedEx)

Campus Box: 1288

Staff Directory

Please contact your analyst for assistance. 

Participants

For questions about your rights or to submit concerns/complaints about your participation in research, please submit via the participant complaint form, or email us at [email protected].

 

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